Best AI tools for support teams

Crisp

Verified

customer-supportflat

Customer messaging platform unifying live chat, AI chatbot, knowledge base, and team inbox. Includes message history, conversation routing, and agent assist to suggest responses.

Freshdesk

Verified

customer-supportfreemium

Freshdesk is a cloud-based customer support platform that helps sales and marketing teams manage customer inquiries, tickets, and support interactions across multiple channels. It streamlines customer communication with automation, knowledge base management, and team collaboration features to improve response times and customer satisfaction.

ChurnZero

Verified

B2B SaaSsubscription

ChurnZero monitors customer health in real-time using engagement signals, product usage, and support interactions to predict churn risk. Automates outreach campaigns and provides customer success teams with alerts and dashboards to prioritize at-risk accounts for retention.

Intercom

Verified

customer-supportsubscription

Intercom is a comprehensive customer messaging platform that combines live chat, help desk, and customer engagement tools. It enables sales and support teams to capture leads, provide real-time customer support, and automate conversational marketing campaigns through a unified inbox.

Kabilah

Verified

ai-assistantcontact_sales

Kabilah provides clinical decision support for nursing workflows with AI-driven assessments, automated documentation, and care plan generation. It integrates with EHRs to reduce administrative burden and improve patient assessment accuracy.

Legion Health

Verified

ai-assistantusage

Legion Health provides telepsychiatry infrastructure with AI-driven patient assessments, appointment scheduling, insurance automation, and secure provider-patient messaging. It enables healthcare organizations to scale mental health services with reduced administrative overhead.

Stamp

Verified

email-marketingper_seat

Stamp is an AI email client that prioritizes incoming messages and auto-suggests replies. It integrates your calendar, manages templates, and tracks email metrics. Purpose: save time on email triage so support and sales teams respond faster.

Minimal AI

Verified

customer-supportusage

Minimal AI deploys AI agents for e-commerce customer support with native integrations to major platforms. It automates order tracking, shipping inquiries, and returns processing through natural language conversations. Reduces support response time while maintaining accuracy on e-commerce specific questions.

Bolna AI

Verified

ai-assistantusage

Voice AI platform optimized for Indian languages and regional accents. Bolna provides real-time speech recognition, voice synthesis, and CRM integration. Deploy voice bots for customer support, sales calls, and IVR systems with natural multilingual conversations.

Nozomio

Verified

customer-support

Nozomio delivers real-time AI insights to customer support and sales agents during live interactions. It integrates with CRM systems to provide contextual information, reducing handle time and improving first-contact resolution rates.

The Context Company

Verified

Analyticsfreemium

The Context Company monitors AI agent interactions, tracks user behavior, and detects anomalies in real time. It provides customizable dashboards, automated alerts, and detailed audit logs for compliance. Use it to ensure AI systems perform reliably and safely in production.

Samora AI

Verified

customer-supportfreemium

Samora AI deploys multilingual voice agents to handle customer support calls across 20+ languages. It escalates complex issues to human agents and integrates with Zendesk, Intercom, and other CRM platforms.

Patientdesk.ai

Verified

customer-supportcontact_sales

Patientdesk.ai is an AI voice agent built for healthcare practices. It handles inbound patient calls, schedules appointments, sends reminders, and integrates with EHR systems to reduce manual administrative work.

Okibi

Verified

customer-supportflat

Okibi lets support teams create customizable AI coworkers that handle customer inquiries and automate ticket processing. It uses natural language processing, integrates with support systems and CRMs, and provides real-time analytics on AI performance.

Hatch

Verified

customer-supportcontact_sales

We're building the AI platform that turns demand into revenue. Hatch is where AI and humans work together to turn demand into revenue—without burning out teams or adding complexity.

Avallon AI

Verified

Insurancecontact_sales

Avallon automates claims operations for carriers, TPAs, and partners by using AI agents to handle tasks like intake, status updates, third-party outreach, and real-time decision support, reducing manual work and improving productivity.

Predictable Dialogs

Verified

chatbotflat

Document-powered chatbot for websites and WhatsApp that answers customer questions using your knowledge base. White-label, no-code setup. Reduces support ticket volume by handling FAQs and order tracking instantly.

Parahelp

Reviewed

customer-supportusage

Parahelp automates customer support with AI agents that operate 24/7 without manual intervention. It self-learns from interactions to improve response quality over time, integrates with CRM systems, and provides real-time analytics on support performance.

voize

Reviewed

ai-assistantcontact_sales

voize is an AI assistant for nurses. It offers AI-driven patient interaction, real-time health monitoring, and task automation for administrative duties. Features include personalized care recommendations and a secure messaging platform. It streamlines nurse workflows and manages shift schedules.

Darrow

Reviewed

legalcontact_sales

Darrow provides legal case management and analytics. It offers AI-driven legal research, automated document analysis, real-time case tracking, and collaboration tools. Data visualization is included for case insights.

Hey Revia

Reviewed

ai-assistantcontact_sales

Hey Revia is a voice AI agent that automates patient calls, appointment scheduling, and follow-up communications for healthcare providers. It integrates with EHR systems and supports real-time call analytics across multiple languages.

Penciled

Reviewed

ai-assistantper_seat

Penciled automates front office operations for physical therapy clinics using AI for patient intake, appointment scheduling, and insurance verification. Reduces administrative burden and improves patient communication without replacing staff.

Socratix AI

Reviewed

risk-managementcontact_sales

Socratix AI provides real-time fraud detection and analysis. It automates risk assessment reports and offers customizable alert systems. The tool integrates with existing fraud management systems and supports collaborative decision-making.

Clara Labs

Reviewed

ai-assistantfreemium

Clara Labs automates repetitive work through human-in-the-loop AI assistance. Handles email responses, meeting scheduling, task prioritization, and integrates with Google Workspace, Slack, and CRM systems.

Brevy

Reviewed

customer-supportfreemium

Brevy is an AI chatbot platform for 24/7 customer support with an automated ticketing system. It routes inquiries to team members, integrates with Salesforce and HubSpot, and provides real-time reporting on response times and resolution rates. Customizable workflows handle common support scenarios without human intervention.

Zep AI

Reviewed

ai-assistantusage

Zep AI provides contextual memory for customer service and sales agents, enabling personalized support without manual context switching. It integrates with CRM systems and includes real-time analytics on agent performance.

VetRec

Reviewed

ai-assistantper_seat

VetRec automates patient note-taking for veterinarians using real-time voice transcription. It generates SOAP-formatted notes, integrates with veterinary practice management systems, and includes customizable templates for different visit types.

Certus AI

Reviewed

ai-assistantcontact_sales

Certus AI replaces restaurant phone systems with voice AI that handles inbound calls. It automates order taking, reservation management, and customer support, integrates with restaurant management systems, and provides real-time analytics. Restaurants use Certus AI to reduce phone staff workload and improve order accuracy.

Cyble

Reviewed

Securitycontact_sales

Cyble delivers AI-powered threat intelligence and autonomous security solutions to predict, detect, and neutralize cyber threats in real time. Their platform leverages agentic AI architectures to provide predictive threat analysis, automated security operations, and comprehensive threat landscape monitoring for enterprises.

Elyos AI

Reviewed

customer-supportcontact_sales

Elyos AI provides 24/7 AI customer service agents for trades and field service businesses. It processes inquiries using natural language processing, integrates with CRM systems, schedules appointments, and delivers real-time analytics on customer interactions.

Floatbot

Reviewed

customer-supportcontact_sales

Floatbot is an AI agent platform designed to enhance customer, agent, and employee experiences through conversational voice AI agents and copilot functionalities. It accelerates LLM adoption and integrates with any data source, service, or channel to transform business-critical tasks.

Bot MD

Reviewed

ai-assistantcontact_sales

Bot MD is an AI clinical assistant for doctors. It processes patient queries, provides real-time clinical decision support, and integrates with EHR. The tool automates patient follow-up reminders and offers data analytics for patient outcomes. It assists in diagnosis, provides treatment recommendations, and analyzes patient data.

Help Scout

Reviewed

customer-supportsubscription

Help Scout is a customer service platform that combines shared inboxes, knowledge base, and live chat to help teams deliver exceptional customer support. It enables sales and marketing teams to manage customer communications efficiently while maintaining personal, human connections at scale.

Yuma AI

Reviewed

ecommerceusage

Yuma AI is an e-commerce-focused AI support agent that handles customer inquiries across Shopify, Gorgias, and Zendesk. It automates order status updates, product recommendations, refund processing, and payment troubleshooting to reduce support ticket volume and response times.

Command AI

Reviewed

ai-assistantcontact_sales

Command AI provides AI-driven customer support through natural language processing. It integrates with CRM systems, enables customizable AI responses, and tracks support interactions via analytics dashboard.

kapa.ai

Reviewed

ai-assistantcontact_sales

Kapa.ai builds AI-powered customer support agents that learn from your technical documentation, API docs, and knowledge bases. It reduces support response times by automating answers to common technical questions.

Butter

Reviewed

customer-supportcontact_sales

Butter caches real-time data for faster access. It has a user-friendly interface and customizable cache settings. An analytics dashboard tracks performance. It integrates with existing workflows to automate routine tasks and improve agent productivity.

Marr Labs

Reviewed

ai-assistantcontact_sales

AI voice agent platform for inbound customer service and sales calls. Handles inquiries, troubleshooting, and lead qualification with natural language understanding. Integrates with CRM systems and supports multiple languages.

Risotto

Reviewed

ai-assistantflat

Risotto uses AI to automate IT support ticket resolution and reduce manual workload. It integrates with multiple support channels, provides real-time performance analytics, and supports customizable workflows. IT teams use Risotto to answer routine questions, triage issues, and free up staff for complex problems.

Onyx

Reviewed

customer-supportper_seat

Onyx is an open-source AI chat tool for customer interactions. It offers customizable chatbots, natural language processing, multi-channel support, analytics, and a user-friendly interface. Use Onyx to implement AI-powered customer support, automate FAQs, and enhance website user engagement.

DisputeNinja

Reviewed

automationcontact_sales

DisputeNinja automates chargeback management using AI agents. It helps e-commerce businesses and payment processors reduce fraudulent chargebacks, accelerate dispute resolution, and analyze chargeback trends to prevent future losses.

Quickchat AI

Reviewed

ai-assistantusage

Quickchat AI builds customizable AI assistants with multi-channel deployment, conversation design tools, and CRM integration. Automates customer support and sales interactions without coding.

Inconvo

Reviewed

customer-supportusage

Inconvo is the open-source platform for building customer-facing chat-with-data agents. It enables reliable natural language interactions with your data via a semantic layer, API/SDKs, or MCP servers, with built-in security, access control, and observability.

AgentMail

Reviewed

customer-supportper_seat

AgentMail provides dedicated email inboxes for AI agents, enabling them to send, receive, and manage emails autonomously.

assistant-ui

Reviewed

ai-frameworkfree

Assistant-ui is a free, open-source React library for building AI chat interfaces. It provides pre-built components for message threading, streaming text, file uploads, and model selection. Developers use it to add chat to React apps without building UI from scratch.

Dataland

Reviewed

customer-supportcontact_sales

Dataland provides 24/7 AI-driven customer support. It uses natural language processing and integrates with popular CRM systems. AI responses are customizable. An analytics dashboard tracks performance.

Bujo AI

Reviewed

sales-engagementcustom

Bujo AI provides AI voice and chat agents specifically designed for sales and customer support teams. Automate customer inquiries with natural language conversations, reduce response times, and integrate with your CRM for seamless workflows. Features include real-time analytics and customizable conversation flows.

cloud humans

Reviewed

customer-supportcontact_sales

Cloud Humans provides AI-powered chatbots for 24/7 customer support across multiple channels. Businesses use it to automate routine inquiries, reduce response times, and handle customer conversations without hiring additional support staff.

Tegore

Reviewed

educationcontact_sales

Tegore is an AI math tutor offering personalized learning paths with interactive problem-solving and instant feedback. Features real-time progress tracking, gamified learning experiences, and LMS integration for homework help, test prep, and skill development.

Crimson

Reviewed

legal-techcontact_sales

Crimson automates legal research and document analysis for litigation lawyers. It predicts case outcomes using AI, provides real-time collaboration, and integrates with court filing systems to streamline case preparation.

Cozmo AI

Reviewed

ai-assistantusage

Cozmo AI is a voice AI assistant built specifically for regulated industries like healthcare and financial services. It processes customer inquiries with compliance monitoring, real-time transcription, and CRM integration. Features customizable voice personas and enforces audit trails for regulatory requirements.

Vogent

Reviewed

ai-assistantcontact_sales

Vogent enables rapid deployment of voice AI agents for customer support and sales automation. Build custom voice personas, handle multi-turn conversations, and integrate with CRM and support systems.

Duckie

Reviewed

customer-supportcontact_sales

Duckie builds AI support agents. It features a drag-and-drop interface, natural language processing, multi-channel support, an analytics dashboard, and customizable templates. It enhances customer support, automates responses, and improves interaction analytics.

Bird

Reviewed

communicationusage

Multi-channel messaging platform supporting SMS, email, and in-app chat with real-time analytics and automated workflows. Routes customer communications through a single interface with CRM integration and AI chatbots.

Feather

Reviewed

ai-assistantcontact_sales

Feather provides AI voice solutions for businesses. It offers natural language processing for voice recognition, real-time transcription and translation, customizable voice models, and CRM integration. An analytics dashboard tracks voice interaction metrics.

14.ai

Reviewed

customer-supportflat

14.ai automates customer support for e-commerce and retail businesses using conversational AI. It handles inquiries, complaints, and support requests across chat, email, and social media channels with 24/7 availability. Includes CRM integration and real-time support analytics.

Deeptrace

Reviewed

customer-supportcontact_sales

Deeptrace automates incident response and on-call support using AI agents. It detects infrastructure issues, triggers alerts, executes predefined remediation workflows, and integrates with PagerDuty, Datadog, and other ITSM platforms.

Shasta Health

Reviewed

ai-assistantper_seat

Shasta Health is an AI-powered platform that provides physical therapy from home at ¼ the cost of traditional treatment. Our platform combines computer-vision based home exercises with at-home care from expert physical therapists.

Conduit

Reviewed

customer-supportcontact_sales

Conduit uses AI agents for customer service across multiple channels. It handles inquiries with natural language understanding, offers customizable conversation flows, and integrates with CRM systems. Includes real-time analytics to track response performance.

Beacon Health

Reviewed

ai-assistantcontact_sales

Beacon Health is an AI assistant built for primary care clinics to automate patient triage and support. It provides 24/7 virtual health guidance, integrates with EHR systems, and streamlines appointment scheduling to reduce administrative burden.

Spinach AI

Reviewed

productivitycontact_sales

Spinach AI captures and summarizes meetings in real-time, creating searchable transcripts and action items. Integrates with Zoom, Teams, and Google Meet to reduce manual note-taking and improve team accountability.

Giga

Reviewed

customer-supportcontact_sales

Giga is a 24/7 AI-driven customer support platform for enterprises. It uses natural language processing to understand requests, integrates with CRM systems, and supports customizable response templates. Support teams use it to automate inquiries, reduce response times, and analyze support trends.

Roark

Reviewed

monitoringusage

Roark monitors voice agent performance and automates testing for voice interactions across popular platforms. It collects user feedback, tracks performance metrics, and provides a customizable dashboard to identify issues and improve response quality.

Paratus Health

Reviewed

patient-managementcontact_sales

Paratus Health provides AI voice agents that answer patient calls, schedule appointments, collect intake information, and send follow-ups. The system integrates with existing clinic software to automate routine administrative tasks. Used by practices to reduce staff workload and improve patient response times.

Chatbase

Reviewed

customer-supportusage

Chatbase is the complete platform for building & deploying AI support agents for your business. It is designed to help businesses create, manage, and deploy AI agents that solve customer problems while improving business outcomes.

Aftercare

Reviewed

customer-supportcontact_sales

Aftercare automates customer satisfaction surveys with AI, analyzing responses in real-time. It integrates with CRM systems, allows custom follow-up questions, and distributes surveys across multiple channels. Primarily used for gathering actionable customer feedback.

RowFlow

Reviewed

customer-support

RowFlow deploys AI-driven conversational interfaces for customer support across web, mobile, and messaging platforms. It offers customizable conversation flows, multi-channel integration, real-time analytics, and replaces traditional forms with natural language interactions.

HABIT

Reviewed

customer-supportcontact_sales

HABIT deploys conversational robots that handle customer support in physical retail and hospitality locations. Its AI processes natural language across in-store, online, and mobile touchpoints, integrating with POS and CRM systems for order management and feedback collection.

星読みAI is an AI-powered astrology chatbot that delivers personalized readings based on user input. It generates daily horoscopes, analyzes birth charts, and provides astrological insights tracked through a user dashboard.

星読みAI is an AI chatbot that provides personalized astrological readings based on birth data. Users receive daily horoscopes, compatibility analysis, and real-time astrological insights through a conversational interface.

Caire Health

Reviewed

diagnosticscontact_sales

Caire Health provides real-time patient diagnostics for emergent care. It integrates with EHR, offers AI-driven decision support, and remote monitoring. Healthcare professionals use its interface for diagnostics and decision-making.

Twine

Reviewed

communicationfreemium

Twine automates text message responses for SMBs, offering 24/7 availability for customer inquiries. It integrates with CRM systems, allows customizable greetings, and provides an analytics dashboard for message performance.

SuperKalam

Reviewed

ai-assistantflat

SuperKalam provides AI-driven test preparation. It offers personalized study plans, real-time feedback, performance analytics, and access to practice questions. Features include AI tutoring sessions, progress tracking, and goal setting.

Beau

Reviewed

automationcontact_sales

Beau automates customer-facing tasks. It offers customizable workflow automation, real-time collaboration, task assignment, and tracking. Integrates with CRM systems and provides an analytics dashboard. Use cases include customer onboarding, support ticket management, and sales follow-ups.

Everest

Reviewed

ai-assistant

Everest provides AI employees for IT support. It automates ticket resolution, offers 24/7 monitoring, and scales virtual IT teams. Integrates with existing infrastructure and provides real-time analytics.

Toko

Reviewed

language-learningfreemium

Toko is an AI-powered tool for English language learning. It offers real-time speech recognition, feedback, and interactive conversation simulations. Users receive personalized learning paths, track progress, and build vocabulary.

Variance

Reviewed

fraud-detectioncontact_sales

Variance automates fraud detection with AI algorithms and monitors transactions in real-time. It provides customizable investigation workflows, detailed reporting, and integrates with existing fraud management systems. It supports investigation processes and provides real-time alerts.

Retell AI

Reviewed

customer-supportusage

We're replacing outdated call centers with AI voice agents that sell, support, and retain customers at scale. Voice is the most natural way humans communicate—and it's been stuck with legacy tech for decades. We're changing that.

ScopeAI

Reviewed

customer-support

ScopeAI analyzes customer service interactions with natural language processing to extract sentiment, identify common issues, and track satisfaction metrics. It integrates with major CRM platforms and provides customizable alerts for key performance indicators.

Andy AI

Reviewed

automationcontact_sales

Andy AI uses voice transcription to automate clinical documentation for home health nurses. It integrates with EHR systems, provides customizable templates for visit notes, and generates automated billing and coding suggestions to reduce administrative time.

Edgedive

Reviewed

customer-supportfreemium

Edgedive automates troubleshooting and root cause analysis for support teams. It integrates with existing tools to provide real-time insights and one-click resolutions, reducing mean time to resolution.

Sendbird

Reviewed

communicationsubscription

Sendbird is a chat and messaging API for apps. It enables real-time messaging, in-app chat, voice, and video calling. Features include customizable UI components and AI-powered chatbots to automate support.

FutureClinic

Reviewed

ai-assistantcontact_sales

FutureClinic empowers doctors to provide personalized healthcare through secure, AI-assisted chat. It streamlines patient interactions, allowing doctors to focus on care while maintaining flexibility and control over their practice.

Docbot

Reviewed

helpdeskcustom

Docbot is a helpdesk tool for patient support. It offers AI-driven patient triage, automated appointment scheduling, telehealth integration, patient data management, and real-time health monitoring. It manages patient inquiries, schedules appointments, and integrates with EHR systems.

MosaicVoice

Reviewed

customer-supportcontact_sales

MosaicVoice automates call center quality assurance. It monitors calls, provides real-time agent feedback, and offers a performance analytics dashboard. Features include customizable quality scorecards and CRM integration. Use cases involve automating call quality assessments, identifying training needs, and ensuring compliance.

Replika

Reviewed

ai-assistantfreemium

Replika is an AI companion designed for personal conversations with emotional intelligence and mood tracking. It supports language practice, goal setting, and avatar customization. Individuals seeking companionship or casual conversation use it as a digital friend and conversational practice tool.

Wattson Health

Reviewed

customer-supportflat

Wattson Health provides AI voice and SMS agents for healthcare customer support. It automates appointment reminders and handles patient inquiries. Symptom checking is available via SMS. The tool integrates with EHR systems and offers real-time analytics.

Kunduz

Reviewed

ai-assistantfreemium

Kunduz provides instant academic Q&A support from subject matter experts with personalized learning paths and real-time progress tracking. It serves high school and college students through a freemium mobile app model.

A1Base

Reviewed

communicationcontact_sales

A1Base provides AI-driven conversational agents for automating call routing, real-time call transcription, and multi-channel customer communication. It offers customizable workflows, real-time analytics, and API integration for seamless system connectivity.

Insight7

Reviewed

Customer Successcontact_sales

Insight7 is an AI-powered platform that analyzes conversations, evaluates call performance, and coaches teams to excellence. It helps businesses unlock insights from conversations to improve sales, customer experience, and team coaching.

Pasito

Reviewed

ai-assistantcontact_sales

Pasito provides AI agents for insurance and benefits. It offers personalized insurance recommendations, automated benefits management, real-time claims processing, and data analytics. Integrates with payroll systems. Use cases include automating customer service, streamlining claims, and managing policies.

Swerve

Reviewed

ai-assistantfreemium

Swerve lets users create customizable AI characters and engage in real-time conversations with multiple language support. It integrates with messaging platforms for interactive storytelling and role-playing.

Hona

Reviewed

client-engagementcontact_sales

Hona is an AI receptionist for law firms providing 24/7 client engagement, real-time case status, and a client communication portal. Features include document sharing, automated reminders, and integrations with CRM systems.

Ada

Reviewed

customer_supportcontact_sales

Ada provides AI-powered chatbots that automate customer support across web, mobile, and social media channels. It handles customer inquiries, order tracking, and FAQ resolution with customizable workflows and CRM integration.

Open

Reviewed

customer-supportusage

Open automates customer support with AI agents that resolve tickets and handle inquiries 24/7 across email, chat, and social channels. It includes analytics dashboards, customizable workflows, and multi-channel integration. Built for enterprises managing high support volumes.

jo

Reviewed

ai-assistantfreemium

jo is a voice-first digital assistant. It offers voice recognition and response, personalized interactions, and task automation. It integrates with smart home devices and retrieves real-time information. Use jo for managing daily tasks, automating repetitive tasks, and setting reminders.

Berry

Reviewed

customer-supportcontact_sales

Berry provides AI-powered customer support. It offers 24/7 access to technical expertise, knowledge, and strategy adoption for customer onboarding and success.

careCycle

Reviewed

ai-assistantcontact_sales

careCycle deploys AI voice agents for Medicare agencies to automate patient inquiries, appointment scheduling, and claims processing. The platform integrates with compliance systems and provides real-time analytics on call performance.

Calltree

Reviewed

customer-support

Calltree provides AI support reps for enterprise call centers. It analyzes customer interactions, monitors calls, and automates ticketing. The tool integrates with CRM systems and offers customizable AI training. It handles high call volumes and improves support efficiency.

Compatibot

Reviewed

chatbotfreemium

Compatibot is an AI chatbot that answers questions about tech device compatibility and hardware-software relationships. Tech retailers and support teams use it to help customers verify device compatibility before purchases and troubleshoot integration issues.