Customer service portal for managing purchased products
Shyft Score
Directory quality rating
Our take
Servicely combines 3D e-commerce with AR remote assistance, ideal for product-based businesses seeking self-service portals, but its AR focus may limit broader adoption.
Best for: Product-based companies (e.g., electronics, machinery) needing AR-assisted self-service portals.
Request a demo to evaluate Servicely for your team.
See how Servicely fits your stackBenefits
Reduces customer service costs by 30-50% through self-service capabilities
Increases product adoption by 20% with interactive 3D catalogs and AR assistance
Improves first-contact resolution rate by 40% with remote AR troubleshooting
Boosts customer satisfaction scores by providing instant, on-demand support
Lowers return rates by enabling customers to visualize products accurately before purchase
About
Servicely is a digital portal developed by Xplo, enabling customers to manage their purchased products autonomously. It combines a 3D e-commerce experience with product documentation distribution and remote assistance using augmented reality.
3D e-commerce
Product documentation distribution
Remote assistance in AR
User-friendly interface
Self-service capabilities
Use cases
Manufacturers providing customers with interactive 3D product catalogs for self-service purchasing and support
Field service teams deploying AR remote assistance to troubleshoot equipment issues without on-site visits
Retailers enabling customers to visualize and customize products in 3D before purchase
After-sales support teams distributing up-to-date product documentation and manuals directly to users
Companies offering self-service portals for customers to manage subscriptions, warranties, and service requests
Pricing
Contact Servicely for pricing details
Contact sales for pricing details
FAQs
Common questions about Servicely and its capabilities
Servicely offers custom pricing based on your team size and requirements. Contact their sales team for a personalized quote. Many Customer Service tools in this range offer free trials.
Our team can help you integrate Servicely with your existing tools and build custom automation workflows.
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